Weve all seen it: the Contact Us or Feedback or We Love Suggestions button.
If were really passionate, we tap it and spend 10 minutes crafting the letter were *sure* will get noticed. We tap Send. A few seconds pass and a clearly automated message thanks us for our feedback, and we never hear from them again. Then we stop using the app.
Not this time.
I requested a feature, and not only did they reply with a thorough explanation, but theyve continued to send me updates as they address new features and behaviors that came up in the resultant conversation.
irowboat about EasyTrails GPS, v6.1